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Pure Maintenance
PRE-JOB FOGGING CHECKLIST
Use this checklist before leaving the shop to ensure all required equipment, product, and materials are prepared. Running out mid-job is not acceptable.
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Mold Remediation
CIRSX Training
This SOP establishes the required process for addressing mold and microbial contamination within HVAC systems. We physically remove contamination first. IAQ treatments are optional enhancements used only after cleaning to help protect the system and support indoor air quality.
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Service Field Team
MEMBERSHIPS
Memberships are not an add-on. They are one of the most important tools we have to protect systems, reduce breakdowns, and take care of customers the right way. As a service technician, you see the system more often and more honestly than anyone else. Your job isn’t to “sell a plan” - it’s to help the customer own their system instead of reacting to it.
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Service Field Team
SELLING IAQ PRODUCTS
This article explains how technicians should understand, identify, and sell Indoor Air Quality (IAQ) products appropriately. IAQ should solve real, observable problems and be positioned calmly and logically. The goal is to improve cleanliness, comfort, and system longevity—without fear-based selling or unnecessary escalation.
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Service Field Team
SELLING “BOXES”
This article explains how service experts should identify, explain, and sell component replacements (“boxes”) on systems that are still within a reasonable service life. The goal is to solve the problem efficiently without sending a Comfort Advisor unnecessarily, while protecting long-term system performance and customer trust.
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Service Field Team
SELLING PLENUMS, LIGHT DUCTWORK & INSULATION MODIFICATIONS
This article explains how technicians can identify airflow and comfort issues, explain them clearly to homeowners, and sell bundled plenum, ductwork, and insulation improvements when appropriate. The goal is to improve system performance without requiring a Comfort Advisor visit, while ensuring installers have the correct measurements and materials to execute cleanly.
