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Marketing Team

Management of Email Marketing

Keating Kuhn

Keating Kuhn

September 23, 2025

Primary: 

Digital & Content Specialist

Tools Needed:

  • Mailchimp > For creating marketing email campaigns and journeys
  • Canva > For generating images or assets to be leveraged in Emails
  • Workiz > For improving email communication handled by this system

Types of Emails

  • 1 Marketing Email Sent out bi-weekly
    • The goal is to have a bi-weekly email cadence that highlights educational topics from Gold Eagle
    • May include: latest resources published, promotions, recent testimonials, seasonal tips
  • Ongoing email automation journeys based on various campaigns
    • Set up automations that users can join to promote various topics or campaigns.
    • May include: guide to HVAC longevity; series of tips; highlighting SBYN podcast episodes; etc.

Content Curation

  • Assets
    • Login to Canva > create headers, graphics, and other by following existing brand guidelines and using templates (may create new templates)
  • Email Calendar
    • Use Google Sheet to create and maintain email marketing calendar > build out emails in Mailchimp ahead of time > get approval for emails at least 1 week prior to send date.

Considerations

  • Review generation handled by Workiz
  • Renewals for membership handled through Workiz